On August 19, 2025, the Honorable David S. Leibowitz of the United States District Court for the Southern District of Florida entered an order preliminarily approving a settlement agreement and conditionally certifying a class of all persons residing within the United States who own and have in their possession a Gen 3 Paddle. No determination of wrongdoing or liability on the part of JOOLA was made by the Court, and the settlement is not an admission of liability by JOOLA.
You are a settlement class member (“Settlement Class Member”) if you are a person residing within the United States who owns and has in their possession a Gen 3 Paddle. Persons who accepted JOOLA’s prior offer to tender and return their Gen 3 Paddle are not part of the Settlement Class. If a Gen 3 Paddle holder has more than one Gen 3 Paddle and did not already return all of their Gen 3 Paddles, such purchaser may still be part of the class as to the remainder of the paddles that were not previously returned. Excluded from the Settlement Class are JOOLA and its officers, directors, affiliates, legal representatives, employees, assigns and successors, and JOOLA’s authorized retailers.
To make a claim for compensation, there are just a few simple steps you must follow:
First, you must receive a "Class Member ID." If you do not already have a Class Member ID, you can obtain one by calling the Settlement Administrator at (833) 621-6134. If you received an email notice from the settlement administrator, your “Class Member ID” is located at the top of the email. If you have multiple Joola Gen 3 paddles, you will need a separate Class Member ID for each paddle. Once you have your Class Member ID, you can proceed to fill out an online Claim Form which is available here.
If you are a Settlement Class Member who submits a Claim Form that is available at this website and after the Settlement Administrator approves your claim, you will receive a pre-paid FedEx label via email to return your Joola Gen 3 Paddle at no cost to you, and you will receive the compensation from Joola as allowed by the Settlement Agreement ($300 if you submitted proof of purchase with the claim form, or a $150 credit for purchases at Joola.com if you do not have proof of purchase) after the federal court grants final approval of the settlement.
As a Settlement Class Member, you will give up, or “release,” claims against Defendant. This release includes any claims made or that could have been made arising from the facts alleged in this class action lawsuit.
All of the specific terms of the settlement and the releases are described in more detail in the Settlement Agreement. You can view or download copies of the Settlement Agreement at on the Documents Page.
Please read this Website carefully. Your legal rights will be affected whether you act or do not act.
You now have to make a choice to preserve your legal rights.